About Spectrotel

Founded in 1996, New Jersey-based Spectrotel is a leading telecommunications provider of internet, long distance and local telephone services for small and mid-sized businesses throughout the United States. Spectrotel's business and residential solutions include local, long distance, data and Internet services.  The unlimited phone service comes with a variety of features and the DSL internet is unbelievably fast.

Spectrotel's mission is to bring affordable and personalized communications to business and residential customers in long-neglected markets, nationwide. Additionally, Spectrotel is committed to providing enterprise-class service, reliability and performance that have been out of reach for small business and residential customers.

Spectrotel offers:

  • Competitive pricing
  • Reliability
  • Unequaled customer care
  • One, easy-to-read invoice
  • Online Billing

The enterprise level of service that Spectrotel provides is supported by these facts:

  • 90% of customers recommend Spectrotel to others
  • 99% of customer service calls are answered
  • 80% of calls received are answered in < 30 seconds

Preferred Customer Program

Spectrotel launched a "Preferred Customer Program" to deliver enterprise-level service and support to small business customers with just 10 or more lines. Long known for its culture of care, Spectrotel's Preferred Customer Program demonstrates our unique ability to bring enterprise-level customer care to small business customers. The program establishes a powerful service infrastructure within the company's operations and delivers unique customer benefits such as a dedicated Account Manager to eligibility to receive special discounts and promotions.

Eco-Friendly Partners

Spectrotel and the Arbor Day Foundation partner to encourage customers to "Go Paperless" and adopt eco-friendly online billing. Spectrotel makes a contribution to the Arbor Day Foundation for each customer who subscribes to its online billing service. The donations are earmarked to support the foundation's tree planting programs in national forests and education initiatives across the country. By eliminating paper statements, we estimate that initiatives such as this will save thousands of trees each year.

The Spectrotel Advantage

Spectrotel understands the unique communications needs of its business customers. Small businesses want a full service provider who offers a suite of products including dedicated voice, data and Internet. In addition, small businesses are demanding enterprise-class service, reliability and performance. However, until now, these high quality services have long been out of reach to small business customers. Likewise, residential customers look for affordable, reliable and fast service with outstanding customer service.

Now, the Spectrotel Advantage lets residential and business class customers get everything they want from phone and internet services. The Spectrotel Advantage is a unique combination of advanced technologies, flexible, low cost pricing plans and high-touch customer service typically reserved only for the largest enterprises. Spectrotel is committed to providing the unequaled customer service experience customers deserve.

Contact Spectrotel

If you are looking for a telecommunications provider who is committed to providing unequaled customer care, a full suite of products and a track record of customer satisfaction, you need the Spectrotel Advantage. To learn more about Spectrotel services or sign-up for Spectrotel services, call 888.773.9722. You may also send email to: support@spectrotel.com or visit the website: www.spectrotel.com